Check for email

1. Once you submit your return request, an email confirmation will be sent to you as well as future status updates.

2. Once your return request is approved, a follow up email with your pre-paid shipping label will be sent (if ship with a pre-paid label option was selected).

Ship it back

Simply:

1. Print and attach the return label to the outside of your box.

2. Please ensure that the item(s) are returned in their original packaging with tag(s) attached.

3. From the approval date, you have 21 days to return your items. Once received, we will issue your refund in the form of a gift card, which will be emailed to you.